Candela — Support
We usually reply within 1–2 business days.
Candela reads any trading chart and gives you an honest verdict in seconds — bias, conviction, key levels and risk, plus when to sit out. Need help? Email us at info@zeracreators.com.
Contact
For anything — bugs, billing, feedback — email info@zeracreators.com. Include your account email and your device/iOS version so we can help fast.
Subscription & billing
Candela is free to try, with a weekly Candela Pro subscription for unlimited reads. Subscriptions are billed and managed by the App Store — manage or cancel anytime in Settings → Apple Account → Subscriptions. Restoring a purchase on a new device: open the paywall and tap Restore.
Delete your account & data
You can delete your account and all associated data at any time from inside the app, or by emailing info@zeracreators.com. We remove account data within 30 days. See our Privacy Policy.
Not financial advice
Candela provides educational chart analysis only — not financial, investment, or trading advice. Always trade your own plan.